News for 'Customer Service'

What Tech Risks Will the World Face in 2025?

What Tech Risks Will the World Face in 2025?

Rediff.com12 Feb 2025

While advancements in biotechnology hold immense promise for health and innovation, they also come with significant risks if misused.

'India Not tougher Than Other Markets'

'India Not tougher Than Other Markets'

Rediff.com23 Dec 2024

'Regulatory challenges exist everywhere. What we look for is regulatory stability over time.'

LVB customers can access all services; interest rates remain same: DBS

LVB customers can access all services; interest rates remain same: DBS

Rediff.com30 Nov 2020

DBS Bank India on Monday said customers of Lakshmi Vilas Bank, which has now been merged with it, can continue to access all banking services, and interest rates on savings and fixed deposits are unchanged as of now. Lakshmi Vilas Bank (LVB) has now been amalgamated with DBS Bank India Ltd (DBIL), the wholly-owned subsidiary of DBS Group Holdings Ltd, DBS Bank India said in a statement.

Surge in e2W Launches Sparks Fierce Price Battle

Surge in e2W Launches Sparks Fierce Price Battle

Rediff.com17 Mar 2025

From premium electric motorcycles to mass-market scooters, manufacturers are rapidly expanding their portfolios to capture a larger share of the booming market.

Lack of charging infra a shock for booming EV market

Lack of charging infra a shock for booming EV market

Rediff.com11 Feb 2025

Proliferation of home chargers of around 7 KWh and above, which take six to seven hours to fully charge a car depending on the model, bring running costs down by a third or so. That, coupled with the increasing range of modern electric cars, can lead to a massive increase in sales.

How is Tata Motors gearing up to face competition?

How is Tata Motors gearing up to face competition?

Rediff.com8 Jan 2025

Why is Shailesh Chandra, managing director of Tata Motors Passenger Vehicles and Tata Passenger Electric Mobility, not worried about the competition?

US judge blocks Indian student's deportation over Hamas ties

US judge blocks Indian student's deportation over Hamas ties

Rediff.com21 Mar 2025

In his petition, Suri's lawyer said that he is being punished as his wife, who is a US citizen, is of Palestinian heritage and because the government suspects that he and his wife are against the US foreign policy towards Israel.

'We want to create an all-weather franchise'

'We want to create an all-weather franchise'

Rediff.com10 Dec 2024

'We have seen something do very well when the times are good but maybe not as well when the times are bad.'

Qcom industry may add 150,000 gig workers in 2025

Qcom industry may add 150,000 gig workers in 2025

Rediff.com21 Feb 2025

Quick commerce (qcom) industry is poised to lead gig workforce hiring in 2025, propelled by a surge in demand for faster deliveries, expansion by existing players, entry of new competitors, and evolving consumer preferences in the post-pandemic era, according to industry experts. The qcom industry currently employs nearly 260,000 people - around 200,000 delivery personnel and 60,000 dark store workers, according to TeamLease Staffing.

E-commerce Creating Jobs For Women

E-commerce Creating Jobs For Women

Rediff.com14 Oct 2024

'Women are taking on key roles in warehouses, such as picking and packing, as well as in our last-mile operations across India.'

7 Lessons To Be An Entrepreneur

7 Lessons To Be An Entrepreneur

Rediff.com10 Jan 2025

'Before you work on your business plan, before you build your team, you should have a clear idea about what your product is, who your customer is, how valuable the product is, and whether the market is deep and wide.'

Lava dials up ambitions for smart wearables market

Lava dials up ambitions for smart wearables market

Rediff.com20 Aug 2024

With the recent launch of smartwatches, home-grown smartphone maker Lava is looking to secure a strong foothold in the Indian wearables market. The company aims to capture up to 20 per cent of this segment over the next few years, according to a senior executive.

AI & automation to play a crucial role for retail industry in 2025

AI & automation to play a crucial role for retail industry in 2025

Rediff.com30 Dec 2024

With the rapid evolution of channels like quick-commerce and the emergence of ONDC, the Indian retail industry is 'cautiously optimistic' for 2025, in which new-age technologies such as AI and automation will play a crucial role, driving efficiency and personalisation.

Amazon Pay accepts Rs 2,000 notes to top up customers' digital wallet

Amazon Pay accepts Rs 2,000 notes to top up customers' digital wallet

Rediff.com21 Jun 2023

Amazon customers can now use their Rs 2,000 notes to top up their Amazon Pay balances during cash-on-delivery orders, as it offers a doorstep solution to ease the stress of exchanging such currency. Customers can deposit cash of up to Rs 50,000 per month, including notes of Rs 2,000 denomination, Amazon said. The cash load at doorstep service by Amazon Pay is helping consumers convert high-value notes for digital transactions.

AI Disruption Is REAL & Happening FAST!

AI Disruption Is REAL & Happening FAST!

Rediff.com28 Aug 2024

When AI is used to enhance operational efficiency, businesses can deliver the same product or service but with improved quality, faster, or even at a reduced cost

Toyota expects high growth momentum to continue

Toyota expects high growth momentum to continue

Rediff.com12 Dec 2024

Amid slowing volume sales among India's major automakers, Toyota Kirloskar Motor (TKM) has defied the trend with strong growth, driven by demand for hybrid vehicles and a reliable product line up. The company expects this momentum to continue in 2025. "The overall response to our cars has been fabulous. So, we foresee the same momentum in 2025 as well," Sabari Manohar, vice-president, sales-service-used car business, TKM, said.

Maruti's Feb PV sales rise marginally; Hyundai, Tata's decline

Maruti's Feb PV sales rise marginally; Hyundai, Tata's decline

Rediff.com1 Mar 2025

Leading passenger vehicle maker Maruti Suzuki on Saturday reported marginal growth while Hyundai and Tata Motors posted a decline in their sales in February as a slowdown in the market continued with demand remaining muted. On the other hand, Mahindra & Mahindra and Toyota Kirloskar Motor posted double-digit growth riding on their SUV and MPV models.

Ola Electric: Can It Spark EV Adoption?

Ola Electric: Can It Spark EV Adoption?

Rediff.com26 Mar 2025

Why has the shift from ICE to electric slowed down despite initial enthusiasm?

When Your First Start-Up Fails... 7 Things To Do

When Your First Start-Up Fails... 7 Things To Do

Rediff.com19 Aug 2024

Going back to the board, analysing mistakes and efficiently addressing them can help entrepreneurs establish successful start-ups in the long run, says Vikram Bhandari, the chief technology and innovation officer at Riveron, a business advisory firm.

SIT to probe Pak man linked to Cong MP Gogoi's wife

SIT to probe Pak man linked to Cong MP Gogoi's wife

Rediff.com17 Feb 2025

The Assam Cabinet on Sunday had decided not to register any case against the Congress MP or his British spouse, who the BJP has accused of having ISI links, but instructed the DGP to file an FIR against Pakistani national Ali Tauqeer Sheikh.

Ahead of Modi-Trump meet, India revamps tariff structure

Ahead of Modi-Trump meet, India revamps tariff structure

Rediff.com11 Feb 2025

Anticipating US action on tariffs, India seems to have made the first move by revamping its tariff structure by reducing the slabs to eight rates, points out Mukesh Butani.

US reciprocal tariffs to have limited impact on India: S&P

US reciprocal tariffs to have limited impact on India: S&P

Rediff.com19 Feb 2025

S&P Global Ratings on Wednesday said the impact of the US reciprocal tariff will be limited on India as the economy is domestically oriented with less reliance on exports. YeeFarn Phua, Director, Sovereigns and International Public Finance Ratings, Asia-Pacific S&P Global also said India will clock a 6.7-6.8 per cent GDP growth over the next two years.

'Don't Compel Us To Study Hindi!'

'Don't Compel Us To Study Hindi!'

Rediff.com17 Mar 2025

'We are not opposed to any Indian language. We are against Hindi imposition.'

24 Dead In Los Angeles Wildfires

24 Dead In Los Angeles Wildfires

Rediff.com13 Jan 2025

16 missing, 150,000 evacuated, 70,000 without power.

After Air India, Vistara announces VRS for permanent ground staff

After Air India, Vistara announces VRS for permanent ground staff

Rediff.com30 Jul 2024

Indian carrier Vistara on Monday announced voluntary retirement scheme (VRS) and voluntary separation scheme (VSS) for its permanent ground staff ahead of its merger with Air India, which had announced similar plans for its non-flying permanent staff two weeks ago.

Yes Bank customers to get back all services on Wed evening

Yes Bank customers to get back all services on Wed evening

Rediff.com16 Mar 2020

Yes Bank customers will be able to access full banking services from Wednesday evening, as the moratorium will be lifted earlier. The RBI had on March 5 put a moratorium on Yes Bank restricting withdrawals to Rs 50,000 per depositor till April 3. However, the government in a notification on Saturday said the moratorium will be lifted by 18:00 hrs on March 18.

Budget Impact: 10 Largecaps To Look Out For

Budget Impact: 10 Largecaps To Look Out For

Rediff.com4 Feb 2025

10 largecaps stocks which stand to gain from the Budget.

'Plan Rapido's 500-city presence in next two quarters'

'Plan Rapido's 500-city presence in next two quarters'

Rediff.com11 Feb 2025

'We handle close to 3 million rides daily, making us one of the largest players in this segment'

India Skoda's top foreign market after sales slows in China

India Skoda's top foreign market after sales slows in China

Rediff.com30 Jan 2025

The auto major is not just looking at domestic sales, but also planning to ramp up exports to key markets from here, like the Middle East, North Africa and Australia.

Factors that will support credit access of India Inc in FY26

Factors that will support credit access of India Inc in FY26

Rediff.com13 Jan 2025

Fitch Ratings on Monday said India's steady GDP growth outlook, improved banking sector's financial health and expected interest-rate cuts in 2025 will support credit access for corporates in FY26.

Manage customer relations!

Manage customer relations!

Rediff.com4 Apr 2005

The British Council, Mumbai, invites applications for the post of Customer Relations Manager.

Maruti, Tatas' Plans To Boost Car Sales

Maruti, Tatas' Plans To Boost Car Sales

Rediff.com21 Oct 2024

'The customer is fast changing, and she demands newer experiences that wealth can buy.'

Analysts maintain 'Buy' calls on ICICI Bank after Q3; see up to 32% upside

Analysts maintain 'Buy' calls on ICICI Bank after Q3; see up to 32% upside

Rediff.com28 Jan 2025

Defying the bearish sentiment in the markets on Monday, ICICI Bank's share price rose by 2 per cent, reaching an intraday high of Rs 1,234.4 per share on the BSE. With a 1.5 per cent gain at the close, the stock emerged as the top performer on both the BSE Sensex and the National Stock Exchange Nifty 50 indices.

'We Expect 1 Million Start Ups By 2035'

'We Expect 1 Million Start Ups By 2035'

Rediff.com13 Mar 2025

'Binary fission will happen -- startups will lead to more startups.'

'Unapologetically Indian' In New York

'Unapologetically Indian' In New York

Rediff.com19 Mar 2025

'I always cook from my heart,' says New York Chef Vijaya Kumar who won his third Michelin Star recently.

NPCI nod to onboard users may help Paytm streamline UPI operations

NPCI nod to onboard users may help Paytm streamline UPI operations

Rediff.com3 Nov 2024

One97 Communications (OCL), the company that operates brand Paytm, received a nod from the National Payments Corporation of India (NPCI) to onboard new Unified Payments Interface (UPI) users. This comes nearly nine months after the Reserve Bank of India (RBI) placed an embargo on OCL to add new customers.

'Old Tax Scheme Will Naturally Go Away'

'Old Tax Scheme Will Naturally Go Away'

Rediff.com4 Feb 2025

'We are not incentivising the old tax scheme. These taxpayers will also shift to the new regime after comparison.'

Free banking services offered to customers not under GST ambit

Free banking services offered to customers not under GST ambit

Rediff.com4 Jun 2018

The ambiguity arose after notices were sent to lenders for non-payment of service tax under the pre-GST regime

Air India to cancel 60 US flights in Nov-Dec due to aircraft shortage

Air India to cancel 60 US flights in Nov-Dec due to aircraft shortage

Rediff.com30 Oct 2024

Air India, in a statement, said it has cancelled a "small" number of flights between November and December on account of delayed return of some aircraft from heavy maintenance and supply chain constraints, without naming the destinations.

How q-com will drive India's blue-collar job market

How q-com will drive India's blue-collar job market

Rediff.com9 Jan 2025

The rapid rise of quick commerce is anticipated to create a substantial increase in the need for blue-collar workers, with India projected to require 2.4 million jobs by 2027, according to job matching and hiring platform Indeed. Quick commerce companies hired over 40,000 employees in the last quarter to handle increased festive shopping and e-commerce demand, Indeed India Sales Head Sashi Kumar said.